Last updated August 14, 2024
This privacy notice for Go Flight Medicine ("we," "us," or "our"), describes how and
why we might collect, store, use, and/or share ("process") your information when you
use our services ("Services"), such as when you:
Visit our website at https://www.goflightmedicine.com, or any website of ours
that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We may process sensitive
personal information when necessary with your consent or as otherwise permitted by
applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties?
No, We do not collect any information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
Learn more about when and with whom we share your personal information.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by
visiting https://www.goflightmedicine.com/contact, or by contacting us. We will
consider and act upon any request in accordance with applicable data protection
laws.
Want to learn more about what we do with any information we collect?
Review the privacy notice in full!
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. DO WE COLLECT INFORMATION FROM MINORS?
6. WHAT ARE YOUR PRIVACY RIGHTS?
7. CONTROLS FOR DO-NOT-TRACK FEATURES
8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS NOTICE?
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express
an interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:
names
phone numbers
email addresses
contact preferences
job titles
mailing addresses
billing addresses
Sensitive Information. When necessary, with your consent or as otherwise
permitted by applicable law, we process the following categories of sensitive
information:
health data
financial data
data about a person's sex life or sexual orientation
information revealing race or ethnic origin
information revealing religious or philosophical beliefs
student data
social security numbers or other government identifier
genetic data
Payment Data.
We may collect data necessary to process your payment if you
choose to make purchases, such as your payment instrument number, and the
security code associated with your payment instrument. All payment data is handled
and stored by Freshbooks. You may find their privacy notice link(s) here:
https://auth.freshbooks.com/.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: No mobile information will be shared with third parties/afilliates for marketing/
promotional purposes. All other categories exclude text messaging originator opt-in data
and consent; this information will not be shared with any third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.
5. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to minors.
__________
6. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending
on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
California law requires us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or legal standard for recognizing
or honoring DNT signals, we do not respond to them at this time.
8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware,
Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon,
Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and
receive details about the personal information we maintain about you and how we
have processed it, correct inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your consent to our processing
of your personal information. These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve
(12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal identifier,
online identifier, Internet Protocol address,
email address, and account name
YES
B. Personal information as
defined in the California
Customer Records statute
Name, contact information, education,
employment, employment history, and
financial information
YES
C. Protected classification
characteristics under state
or federal law
Gender, age, date of birth, race and
ethnicity, national origin, marital status,
and other demographic data
YES
D. Commercial information
Transaction information, purchase history,
financial details, and payment information
NO
E. Biometric information Fingerprints and voiceprints
NO
F. Internet or other similar
network activity browsing history, search history, online
behavior, interest data, and interactions
with our and other websites, applications,
systems, and advertisements
NO
G. Geolocation data Device location
NO
H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call recordings
created in connection with our business
activities
NO
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply for
a job with us
YES
J. Education Information Student records and directory information
YES
K. Inferences drawn from
collected personal
information
Inferences drawn from any of the collected
personal information listed above to create
a profile or summary about, for example,
an individual’s preferences and
characteristics
NO
L. Sensitive personal
Information
Contents of email or text messages,
drivers' licenses, health data, genetic data,
racial or ethnic origin, religious or
philosophical beliefs, sex life or sexual
orientation, social security numbers, state
id card numbers and status as
transgender or nonbinary
YES
We only collect sensitive personal information, as defined by applicable privacy laws
or the purposes allowed by law or with your consent. Sensitive personal information
may be used, or disclosed to a service provider or contractor, for additional, specified
purposes. You may have the right to limit the use or disclosure of your sensitive
personal information. We do not collect or process sensitive personal information for
the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the
Services or for:
Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
Category I - As long as the user has an account with us
Category J - As long as the user has an account with us
Category L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn about how we use your personal information in the section, "HOW DO WE
PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Learn more about how we
disclose personal information to in the section, "WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights
are not absolute, and in certain cases, we may decline your request as permitted by
law. These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for
targeted advertising (or sharing as defined under California’s privacy law), the
sale of personal data, or profiling in furtherance of decisions that produce legal
or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
Right to obtain a list of the categories of third parties to which we have
disclosed personal data (as permitted by applicable law, including California's
and Delaware's privacy law)
Right to obtain a list of specific third parties to which we have disclosed
personal data (as permitted by applicable law, including Oregon’s privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by
applicable law, including California’s privacy law)
Right to opt out of the collection of sensitive data and personal data collected
through the operation of a voice or facial recognition feature (as permitted by
applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting
https://www.goflightmedicine.com/contact, by visiting
https://www.goflightmedicine.com/contact, or by referring to the contact details at the
bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent
to make a request on your behalf. We may deny a request from an authorized agent
that does not submit proof that they have been validly authorized to act on your
behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system. We will only
use personal information provided in your request to verify your identity or authority
to make the request. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional information for
the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request and the
agent will need to provide a written and signed permission from you to submit such
request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding
your request, you may appeal our decision by emailing us at __________. We will
inform you in writing of any action taken or not taken in response to the appeal,
including a written explanation of the reasons for the decisions. If your appeal is
denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law California Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us by using the
contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?"
9. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date at the top of this privacy notice. If we make
material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how we are
protecting your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by post at:
Go Flight Medicine
868 McClelland St, Salt Lake City, UT 84102, USA
Salt Lake City, UT 84102
United States
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you
may have the right to request access to the personal information we collect from you,
details about how we have processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to our processing
of your personal information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal information,
please visit: https://www.goflightmedicine.com/contact.
